Privacy

FlipIQ Privacy Policy

Last updated May 11, 2026. This policy explains what FlipIQ collects, why it is used, which providers support the product, and how users can manage their account data.

Privacy

Information We Collect

FlipIQ collects account identifiers, authentication details, subscription status, scan photos you submit, barcode values, item descriptions, listing drafts, pricing inputs, marketplace preferences, support messages, and basic device, log, analytics, and performance data needed to operate the app, website, and backend services.

Privacy

How We Use Information

We use information to identify items, estimate resale value, retrieve marketplace comps, generate and save listing drafts, sync account entitlements, provide customer support, troubleshoot crashes or errors, detect abuse, secure the service, improve reliability, and understand which product surfaces are working.

Privacy

Service Providers

FlipIQ shares only the minimum information needed with providers that support authentication, database hosting, storage, payments, analytics, crash reporting, AI analysis, and marketplace data retrieval. These providers may process data on our behalf to deliver the service. FlipIQ does not sell personal information.

Privacy

Photos, AI, And Marketplaces

Scan photos, item text, barcode values, and listing inputs may be sent to AI or marketplace-data providers so FlipIQ can classify items, extract details, compare resale signals, and prepare draft content. Do not submit photos or listing text that you are not allowed to share.

Privacy

Your Choices And Deletion

You control which scans, drafts, and account actions you create. You can sign out at any time and may request account deletion, data deletion, or privacy support by contacting [email protected]. Some records may be retained when needed for security, fraud prevention, legal obligations, dispute resolution, or billing records.

Privacy

Security And Retention

We use encrypted transport, access controls, environment-scoped secrets, provider-level safeguards, monitoring, and operational review to protect production systems. No internet service can be guaranteed perfectly secure, but we work to limit access and retain data only as long as needed for the purposes described in this policy.

Privacy

Children And Contact

FlipIQ is not directed to children under 13. If you believe a child has provided personal information, or if you have privacy questions, contact [email protected].